Dungeon rewards mis-distributing

  • September 15, 8:20pm ServerTime: Tiger run drops were not glitched! Yippee!


    September 16, 8:20pm ServerTime: All 4 runs were glitched.


    Rant time.


    Is this actively being looked into and resolved?


    I'm so over it.


    I didn't take screenshots of our 9-16 run. I just gave out what I could (more on this later) from my own stash. Making sure you have the party members, making sure you have the message about what was killed, making sure you are showing the glitched drops, all while your party is reporting how many drops they got or didn't get and commenting, and your chat window only expands to 11 lines and you can't capture the requested information in chat log...Screenshotting adds to the time it take to run the dungeon, and to be frank the majority of our party logs in only to run tiger and the majority of our party wants the dungeon to be fast and over with as soon as possible. It has become Annoying.


    Then there's the time to submit the glitch run to the forums. Time I would rather spend Not Submitting about Repeated Glitched Dungeons on the forums. And what indication is there that party members have been compensated? People were asking about a glitched dungeon run I posted previously and saying they didn't get it. A GM reaction to the posted run would be beneficial. I don't know what to tell them.


    So in regards to failing to take screenshots of our 9-16 run - I'm clearly over it. I gave what items I could redistribute. But you can't give out the hero lucky balls, which as one member commented - they rely on those for their xens. So is this glitch more than a minor annoyance for some? Yes.


    And it's back to me having report our runs. Which had to happen anyway, because if we don't report and don't complain, this won't get fixed. Heck we don't even know if it is being worked on. Communication, please?


    Also, it's the last 3-4 people in party list are the ones that don't get the drop.



    tldr: FIX THIS. WE'RE ANNOYED.

    • Official Post

    Lira 9-11-2023 Tiger Parties Compensation for the following characters have been sent.
    Tig 1: Erulisse, Roze, LordPewPew, ElaineB, SmexyPixy, Lord_Mew, BrickTop, BeeDino. With the exception of Erulisse as requested in original post.
    Tig 2: Mango, Pixylicious, Diana2023, Cowboy, LadyDinoo, Aero, Jessie With the exception of Mango as requested in original post.
    All other players were sent 2 lottery tickets, and 1 ticket for the 2nd tiger.

    deeteek 9/11/23
    Tig: Charmander, Jessie, 5pm, Borsalino, viola, JayMizzie, Soldier, Vulpecula
    All players were sent 2 lottery tickets.


    Babydoll 9/12/23
    Cow 1: Nis, Bunnykisses, Raguseru, Loulou. Mamosan, Okazaki, VengeanceT, Daddy
    Cow 2: Pink_Bubbles, Loulou. AchaQjr, Dhruv, VengeanceT, sayla
    Liz: DPS4U, Lone, Naru, Chai, Ya_valiste, ginchiyo, wani, justanass
    Each of the above players were sent 2 lottery tickets, per failed runs, per dungeon.

    I will update as I get through the rest of the reports.

    Then there's the time to submit the glitch run to the forums. Time I would rather spend Not Submitting about Repeated Glitched Dungeons on the forums. And what indication is there that party members have been compensated? People were asking about a glitched dungeon run I posted previously and saying they didn't get it. A GM reaction to the posted run would be beneficial. I don't know what to tell them.



    And it's back to me having report our runs. Which had to happen anyway, because if we don't report and don't complain, this won't get fixed. Heck we don't even know if it is being worked on. Communication, please?

    This bug/glitch is being looked into, but I cannot say for certain what the issue is exactly as of yet.
    While I understand your frustration with having to report, I advise all players to continue to do so for compensation of your bugged runs.
    As suggested I've reacted to the runs which have been compensated as I go through the reports listed.
    I apologise for the inconvenience of this matter while we wait for a fix.



    Signature by Setsuna

    • Official Post

    LinYue 12-09-23
    Cow: -Amaterasu- chirooon, osea, okota, Lala. Baobao~
    Tig: Arlo, Cleft, na.na.mi, -Ciel- Takoyaki~ Mirage
    All players were sent 4 lotter tickets per failed runs, per dungeon.

    Lira 9-12-2023
    Tig: Erulisse, SmexyPixy, Roze, LordPewPew, Nian, BrickTop, BeeDino, ElaineB
    2 lottery tickets sent to all with the exception or Erulisse as requested in original post.

    Xtelann 13 / 09 / 2023

    Tig: Pentagram, -Kamui- , Yellowbear, kitty. , CerealKiller, -REN- , Sarisa, Kneesocks
    4 lottery tickets were sent to all players.

    ARMYPRO99 9/14/2023
    Liz:
    Dodge-Viper,DPS4U, Lone, Ginchiyo, Chai, Naru, Youth, Ya_Valiste
    Cow:
    Sinful, LouLou. Daddy, Bunny Kisses, Nis, Okazaki, mamosan, Melissa
    2 lottery tickets were sent to each player per failed run, per dungeon.



    Signature by Setsuna

    • Official Post

    Lira 9/13/2023
    tig 1: Erulisse, Nian LordPewPew, ElaineB, BeeDino, Roze, SmexyPixy, BrickTop
    tig 2: Peaen, Charmander, SoupRice, IU~, LadyDinoo, Diana2023, Pixylicious
    4 lottery tickets were sent for both dungeons, to all players.

    9/14/2023
    tig 1: Erulisse, LordPewPew, SoupRice, Lord_Mew, BeeDino, Nian, BrickTop, Diana2023
    4 lottery tickets were sent to all players.
    I apologise for the lateness of sending the compensation for these runs!
    All have now been sent, please advise other party members to check their giftboxes.



    Signature by Setsuna

  • Altar 9-17-2023 9am Server Time was bugged on drops. No screenshots. Just reporting for the sake of reporting.


    Tiger 9-17-2023 8:15pm Server Time Was bugged on drops as well. Again no screenshots. Just reporting for the sake of reporting.


    Tiger 9/18-2023 8:15pm Server Time

    Members: LordPewPew, ZarunoBR., BrickTop, PervertMonk, Roze, BeeDino, SmexyPixy, Erulisse

    2 Runs bugged


                                  

  • Hope it Get Fixed. not sure time. seem it happen randomly.


    had run liz we all get stuff and next run ether looter or lead get all.


    mostly i notice it happen pet looting it? might be worth checking

  • A hot fix was applied for this issue, not sure if it'll work but let us know how it behaves in the next 2 days. We will probably have a maintenance this friday.

    9-18 Tiger at 8:15pm Server Time - drops behaved for all 4 runs.


    Thanks for hot fix! Hopefully it did the trick!

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    Lira 200 Paladin | Eren 19x ArchMage | Eryn 17x Saint Guardian | Sati 18x ArcherLord

    Erulisse 17x ShadowMaster | Ethiriel 14x Warlord | Sassanach 16x Paladin

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    OG Marian: Lira 136 Paladin | Satime 122 Ranger | Juliet~ 13x Warlord | Erulisse 8x Rogue

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    • New
    • Official Post

    andifer27 09/17/2023
    Tiger: Andifer27, JayMizzie, pansy, Scrawnyguy, Kirico, Alanalynn, Charlotte
    2 lottery tickets were sent to all players.

    Lira 9/18-2023
    Tiger: LordPewPew, ZarunoBR., BrickTop, PervertMonk, Roze, BeeDino, SmexyPixy, Erulisse
    2 lottery tickets were sent to all players.

    Please advise other party members to check their giftboxes!



    Signature by Setsuna

  • A hot fix was applied for this issue, not sure if it'll work but let us know how it behaves in the next 2 days. We will probably have a maintenance this friday.

    HI GM_ GummyBear I did Cow last night with Sayla , everyone got their rewords and I didn't DC or game freeze up's for me, which has been happening for months ,so it's a good thing so far


    thank you Gummy

    Edited once, last by Zageria ().

  • HI GM_ GummyBear I did Cow last night with Sayla , everyone got their rewords and I didn't DC or game freeze up's for me, which has been happening for months ,so it's a good thing so far


    thank you Gummy

    the freeze up glitch is still happening i'm sorry to say, I did one Cow, it was really good, better than it has been all year that was right after the Dungeon gift patch, I was so happy I thought it was finally fixed, then when I did Cow last night i had game freeze ups two times, the First round and couldn't get the Task manager to let me exit so I could get back into the game, it said something about a game glitch? said to report it so how was I to report it when it didn't have the feature? I think was the second runs my game froze up so it froze up two times during Cow this is whats happening every time I play Cow, it's even effecting the Task manager, it freezes up too, it's not my computers, it's happening on both computers I did tiger last night with Piwaket (other Computer) and the game froze up on my alter account during Tiger this has a huge impact on Players we need a big update that addresses the DC issues and game freeze ups everyone has DC issues during Dungeon's play so much that Players doesn't want to play, :( :( :( :(


    Gummy thank you for the Dungeon Gifts fix , it did work thank you for all you have done for our game we would love too see it get back where we had a lot more players :) :) :) :) :) :)

  • we're getting a Maintenance as I speak for two hours today just started at 12:30 ish, I hope it will address a lot of issues we have our GM_GummyBear's trying to help fix the game for us . cross fingers :) :) :) :) :)

    I did Cow before Reset it was a disaster my game froze up two times during the Dungeon when being added to the party's between killing the Boss's, one of the times "the second freeze up " game froze up i had to close the game totally and there's two to close one is the SOS Game GIRL I had to close the whole game which takes a lot of try's the task manager can't exit the game for me so I have to close the game totally then when it glitched the second time i had to restart my Computer to get back into the game because, the launcher would respond to opening, when i tried to enter the game it would disappear and not finish the run to let me into the game that happened like 10 or more times then to get it to respond to let me in the game i had to restart my computer then when i come back it let me in so I could finish the Dungeon and on the last run I had game freeze again and had to exit the game again the last run I had major lag when i got in to play to with lag when the Dungeon finished It froze up same thing to get out of it the Task manager is not working the game freezes it up >> it's not my Computer